These Terms and Conditions (“Terms”) govern your access to and use of the website klippik.com (the “Website”), the products and services offered through it, and any related applications or sales channels (collectively, the “Services”) operated by KlippiK Kuwait, operated by MITHAQ CO FOR WHOLESALE OF ELECTRICAL AND ELECTRONIC DEVICES (“KlippiK”, “we”, “us”, “our”). By accessing the Website or placing an order with us, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree, please do not use the Services.
1. Eligibility
To use the Services or place an order, you must be at least eighteen (18) years of age and capable of entering into a legally binding contract under the relevant Kuwait laws. By using the Services, you represent and warrant that you meet these requirements.
2. Account Registration
You may be required to create an account to access certain features. You agree to provide accurate, current, and complete information at the time of registration and to keep this information updated. You are responsible for safeguarding your account credentials and for all activity that occurs under your account. Please notify us immediately at support@klippik.com if you suspect any unauthorised use of your account.
3. Products and Pricing
We make every effort to display product details, images, colours, and prices as accurately as possible. However, slight variations may occur due to display settings, photography, or production batches. All prices listed on the Website are in the displayed currency and are inclusive or exclusive of taxes as indicated at checkout. We reserve the right to modify prices, product descriptions, or product availability at any time without prior notice. In the event a product is listed at an incorrect price due to a typographical or system error, we reserve the right to cancel any orders placed at the incorrect price, even after order confirmation.
4. Orders and Order Acceptance
Placing an order constitutes an offer to purchase. All orders are subject to acceptance by us. We reserve the right, at our sole discretion, to refuse or cancel any order for reasons including but not limited to product unavailability, pricing errors, suspected fraud, payment issues, or violations of these Terms. A binding contract is formed only when we issue a dispatch confirmation for the relevant order.
5. Payment
We accept payment through the methods displayed at checkout, which may include credit/debit cards, online wallets, and cash on delivery (where available). All payments must be made in full at the time of order placement, except for cash-on-delivery orders. We do not store credit card or debit card information on our systems. By submitting a payment, you confirm that the payment instrument used is yours or that you are authorised to use it.
6. Shipping and Delivery
Shipping and delivery are governed by our Shipping & Delivery Policy, which forms an integral part of these Terms. Please refer to that policy for details on order processing, expected shipping dates, delivery timelines, and applicable buffers.
7. Returns and Refunds
Returns, refunds, and exchanges are governed by our Return & Refund Policy, which forms an integral part of these Terms. Please refer to that policy for the applicable conditions, timelines, and procedures.
8. Intellectual Property
All content on the Website, including but not limited to text, graphics, logos, product images, designs, software, and trademarks, is the property of KlippiK or its licensors and is protected under applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any part of the Website without our prior written consent. Limited use for personal, non-commercial browsing and shopping is permitted.
9. User Conduct
When using the Services, you agree not to:
- Use the Website for any unlawful, fraudulent, or harmful purpose
- Interfere with or disrupt the operation of the Website or the servers hosting it
- Attempt to gain unauthorised access to any portion of the Website, other accounts, or related systems
- Upload or transmit viruses, malware, or any other harmful code
- Use automated tools, bots, or scrapers to extract data from the Website without our written permission
- Misrepresent your identity or impersonate any person or entity
- Use the Website in any manner that could damage, disable, overburden, or impair its functionality
10. Promotional Codes, Discounts, and Vouchers
Promotional codes, discounts, and gift vouchers are subject to specific terms communicated at the time of issuance. They are non-transferable, cannot be exchanged for cash, and may be subject to expiry dates, minimum order values, or product exclusions. We reserve the right to withdraw or modify any promotion at any time without prior notice.
11. Third-Party Links and Services
The Website may contain links to third-party websites or services. We do not control or endorse such third-party sites and are not responsible for their content, terms, or privacy practices. Your use of any third-party services is at your own risk.
12. Disclaimer of Warranties
The Services are provided on an “as is” and “as available” basis. To the fullest extent permitted by relevant Kuwait laws, we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Website will be uninterrupted, error-free, or free of harmful components.
13. Limitation of Liability
To the maximum extent permitted by relevant Kuwait laws, KlippiK, its directors, officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or business opportunity, arising out of or in connection with your use of the Services or any product purchased through the Services. Our total aggregate liability for any claim arising under these Terms shall not exceed the amount paid by you for the specific product or order giving rise to the claim.
14. Indemnity
You agree to indemnify, defend, and hold harmless KlippiK and its affiliates, officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to your breach of these Terms, your misuse of the Services, or your violation of any applicable law or third-party rights.
15. Force Majeure
We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, governmental actions, civil unrest, labour disputes, courier disruptions, internet or utility failures, or supply chain interruptions.
16. Termination
We reserve the right to suspend or terminate your access to the Services, with or without notice, if we reasonably believe you have breached these Terms or engaged in conduct that may harm us, our customers, or third parties. Termination does not relieve you of any obligations accrued prior to termination.
17. Modifications to the Terms
We may revise these Terms from time to time. The updated Terms will be posted on this page with a revised “Last updated” date. Your continued use of the Services after such changes constitutes acceptance of the revised Terms. We encourage you to review this page periodically.
18. Governing Law and Dispute Resolution
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the relevant Kuwait laws. The competent courts of the State of Kuwait shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms.
19. Severability
If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
20. Contact Us
For any questions, concerns, or notices regarding these Terms, please contact us at support@klippik.com.
