We want you to be happy with your order. If something isn\u2019t right, here is how returns, replacements and refunds work.<\/p>\n
You may request a return within fourteen (14) days<\/strong> from the date of delivery.<\/p>\n To be eligible, an item must be:<\/p>\n A few items cannot be returned unless they arrive damaged or defective: final-sale or clearance items, personalised or customised products, gift cards, and items returned without their original packaging.<\/p>\n Orders may be cancelled at no cost any time before dispatch. Once an order has been handed to the carrier it can no longer be cancelled \u2014 please use the return process above instead.<\/p>\n If your order arrives damaged or incorrect, tell us within 48 hours<\/strong> of delivery. For a manufacturing defect, tell us within 14 days<\/strong> of delivery. In each case email support@klippik.com<\/a> with your order number and clear photographs. Once verified, we cover the cost of return and arrange a replacement, repair or refund at no charge to you.<\/p>\n2. Condition of returned items<\/h2>\n
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3. Non-returnable items<\/h2>\n
4. Cancellations before dispatch<\/h2>\n
5. Damaged, defective or incorrect items<\/h2>\n
6. Return shipping costs<\/h2>\n
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7. How to start a return<\/h2>\n